Shipping Policy
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Order Processing:
- All orders will be processed within 7-10 business days, excluding weekends and holidays.
- Once your order is processed, you will receive a confirmation email with your tracking number.
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Shipping Methods and Delivery:
- We offer various shipping methods to ensure timely delivery of your hair extensions.
- The shipping options available will be displayed at the checkout, along with the estimated delivery times and costs.
- Please note that the estimated delivery times are provided by the shipping carrier and are not guaranteed.
- We are not responsible for any delays caused by the shipping carrier or customs clearance processes.
- Shipping Restrictions:
- We currently ship within the United States only. We apologize for any inconvenience caused to our international customers.
- Address Accuracy:
- It is your responsibility to provide accurate shipping information during the checkout process. Please double-check your address details to ensure the correct and timely delivery of your order. We will not be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
- Order Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to track the progress of your shipment on the shipping carrier's website.
Return Policy:
We regret to inform you that we do not accept returns for hair extensions. Due to hygiene reasons and the nature of our products, we prioritize the health, safety, and satisfaction of our customers. To maintain the highest hygiene standards, we do not accept returns. We encourage you to carefully review the product details, specifications, and color options before placing your order.
We understand that purchasing hair extensions can be challenging, especially without the option to return them. To help you make an informed decision, we provide detailed product descriptions, images, and customer reviews on our website. If you have any questions or concerns regarding our products, we encourage you to reach out to our customer support team before making a purchase.
We appreciate your understanding and cooperation regarding our no return policy. Our aim is to provide high-quality hair extensions and exceptional customer service. If you have any further inquiries or require assistance, please do not hesitate to contact our customer support team.